PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

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All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Venice Bakery UK Ltd. The collective work includes works that are licensed to Venice Bakery UK Ltd. Copyright 2003, Venice Bakery UK Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Venice Bakery UK Ltd or purchasing Venice Bakery UK Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Venice Bakery UK Ltd or to purchase Venice Bakery UK Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Venice Bakery UK Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Venice Bakery UK Ltd used in the site are trademarks or registered trademarks of Venice Bakery UK Ltd

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Venice Bakery UK Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Venice Bakery UK Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Venice Bakery UK Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Cancellation Policy

1. Under the Distance Selling Regulations you have the right to cancel your order for up to 7 working days after the day you receive the goods. We will give you a full refund of the purchase price of the goods once the items have been returned to us in a satisfactory unopened and unused condition.

2. You must advise us within this period of your decision to cancel the order either by written letter, telephone or email quoting your order number and your decision to return the goods.

3. Please return the unwanted items to us within 30 days of cancellation, in an unused condition and having taken reasonable care with it. You are responsible for the paying for the cost of returning the unwanted goods.

4. None of the above conditions apply to goods which are personalised or have been made to a special bespoke order.

Returns Policy-Faulty, Damaged or Unsatisfactory Products 

If you are unhappy with an item when you receive it or if any of the goods are faulty or damaged, please return the item to us within 30 days unopened and unused.

1. You must advise us within seven 7 working days of delivery to return the order either by written letter, telephone or email quoting your order number and decision to return the items.

2. Where an item arrives damaged or faulty we will refund you the full cost of your order including the delivery charge within 30 days of you returning the product and provided you have notified us that the goods will be returned.

3. If you choose to return the package, you must obtain a returns number from the Customer Services by calling 0208 616 1141 or emailing info@venicebakery.co.uk, then return the box with the contents in the same condition that they arrived. The cost of returning the package shall be the responsibility of the buyer and not Venice Bakery UK unless the goods are faulty or incorrectly fulfilled to the order. In these circumstances we will pay you the cost of the return postage.

4. We cannot accept returns for any product that was specially ordered / bought in for your order unless they are faulty or damaged.

5. Please send all returned products to the address you are given when you receive your returns order number.Limitation of Liability

6. Venice Bakery UK Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Venice Bakery UK Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Venice Bakery UK Ltd product is mistakenly listed at an incorrect price, Venice Bakery UK Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Venice Bakery UK Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Venice Bakery UK Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Venice Bakery UK Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Venice Bakery UK Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Venice Bakery UK Ltd.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Venice Bakery UK Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.

Participation Disclaimer
Venice Bakery UK Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Venice Bakery UK Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Venice Bakery UK Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Venice Bakery UK Ltd in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Venice Bakery UK Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Venice Bakery UK Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Venice Bakery UK Ltd, Venice Bakery UK Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Venice Bakery UK Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Venice Bakery UK Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

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